e-Banking FAQs



The accounts page lists all of the accounts and associated balances. The accounts page also shows useful details for each account, including:

  • name of account (you can edit this via the edit link)
  • type of account (such as loan, checking, savings)
  • account number
  • account balance (note that loan accounts usually have a negative balance, meaning you owe money)


If you have many accounts, you may want to mark some accounts as favorites (via the edit link). This way, you can view a shorter account list of just your favorites by clicking the show favorites link. Note that the totals still reflect all of your accounts.


At the top of the accounts page there is a search box.
You can use this to search for transactions across ALL of your accounts.
For example, if you type in "ATM" and clicked search, you will find all transactions (in all accounts) that contained the text ATM.
If you type in "over 50" and clicked search, you will find all transactions over $50 (across all accounts).



The transactions page lists all of the transactions in your accounts. These transactions are listed in chronological order with the newest transactions being listed first. There are actually 2 versions of the transactions page...

  • transactions for a single account: if you click on an account in the account page, you will be taken to a list of transactions for that particular account. This is more like the traditional transaction view that you see in online banking.
  • transactions for all accounts: if you click on the transactions link in the main menu, you will see a list of transactions across all of your accounts (in chronological order). This is a convenient way to see a collapsed chronological view of your transaction activity regardless of account. Your loan, checking, and savings account transactions are all listed in this view. You can also get to this view by searching from the accounts page.

Transaction Information

The transactions page shows useful summary information for each transaction, including:

  • date of transaction (as reported by Nutmeg)
  • age of transaction
  • flag (you can flag transactions; this helps them stand out in case you need to follow up later)
  • category (you can place your transactions into meaningful categories, like grocery, phone bill, etc)
  • description (as reported by Nutmeg)
  • notes (you can add comments/notes to each transaction, like "returned this item since it did not work")
  • account balance (note that credit accounts usually have a negative balance, meaning you owe money)
  • amount (with a red or green bar showing the relative size of the transaction)
  • balance (with a red or green bar showing the relative size of the transaction)

Editing Transaction Info

You can optionally edit each transaction. This includes putting the transaction into a specific category, adding notes to a transaction, or perhaps even flagging a transaction.

Finding Transactions

At the top of the transactions page there is a search box. You can use this to search for transactions in this account. The search box provides a powerful way to find transactions.
For example, if you typed "ATM" and clicked search, you would find all transactions (in this accounts) that contained the text ATM.
If you typed "ATM >100" and clicked search, you would find all ATM transactions over $100 (in this accounts).
For more info on searching, click the How do I search? link.

Assets and Liabilities


Tracking your Assets and Liabilities is an important component of understanding your complete financial picture. For example, if you own a car, that car has a value, and that value should be included in your overall net worth. Likewise, if you own real estate, or own a business, these are also assets that should be included in your overall net worth. Similarly, if you have a car loan, home mortgage, or maybe even a child support obligation, these are all liabilities that should also be included in your overall net worth.


Adding Assets and Liabilities is easy, just click on the add icon and then you can enter the details for this asset or liability. The only required information is the name of the asset or liability and its value. Assets are tracked as positive numbers (i.e., they increase your net worth), and liabilities are tracked as negative values (i.e., they decrease your net worth). For example, for your asset called "Primary Residence", you may want to include the address in the notes section.


Typically, the value of Assets and Liabilities do not change frequently. For this reason, we recommend that once every 3-6 months, you review your list of Assets and Liabilities and update the values accordingly. This way you can keep your net worth information up to date.


You can also enter additional notes on your Assets and Liabilities.
For example, you may want to add a note describing your mortgage provider, terms, and contact information to your mortgage liability.


Here are some example Assets and Liabilities.

  • Assets
    • checking accounts
    • savings accounts
    • money market accounts
    • cars
    • real estate (your home)
    • retirement accounts (401(k)s, IRAs, etc)
    • business ownership
    • inheritance
  • Liabilities
    • car loans
    • mortgages
    • child support
    • school loans
    • credit card balances



Categories allow you to track your spending by various Expense and Income categories. For example, Categories allow you to see how much you are spending on Dining Out, Groceries, or Automobile expenses. In addition Categories allow you to set up a Budget for each category, allowing you to see how your spending compares to your budget goals.

You are provided with an initial set of common Categories. These include basic things like Dining Out, Groceries, Bills, Wages, Fees, etc. You can customize these Categories, either by renaming them, adding to the Category rules, or even adding new Categories.

Auto Categorize

Many Transactions will be automatically placed into Categories. In general, credit card and debit card Transactions are most likely to be auto-categorized, mainly because these transactions have the best descriptions. Auto-categorization works by comparing the Transaction description and memo to the list of rules defined for each Category. For example, if a transaction has the word "starbucks" in the description, this will match the rule "starbucks" in the Dining Out Category. You can enhance the list of rules for each Category simply by editing that Category and changing the list of rules.

Manual Categorize

If a Transaction is not in a Category, it is actually placed in a special Category called None.
In the Transaction history, you can click edit next to the Transaction, and manually choose the proper Category from the dropdown list.


We suggest that you start with these default Categories, and over time, slowly add/delete/change the categories to match your desires. Many people start off by creating what they think is their perfect list of Categories. But this takes a lot of upfront effort on your part, and you may find that the time spent was not worth it. Just start with the default list and change later if you feel you need to.



Reports are where you can get an overall view of where your money is going. By default, reports show your spending by month for each category.
In addition, if you have a budget setup, the report will also show your budget for that month.
You can also view reports by week, day, or year.


By default, Reports show your spending for the past 3 months and also show your monthly budget in the right column. To compare your spending to your budget and see the difference, just click on the budget icon at the top of monthly columns.


You can also view your spending using charts. To view your spending breakdown for a particular month, just click on the pie chart icon at the top of the monthly columns. To view your spending over time for a particular category, just click on the bar chart icon next to each Category row.



The Budget page will assist you to review how your current expenses and income compare to your selected budget. By default, reports show your spending by month for each category in a tabular view. You can also view reports by week, day, quarter, or year.

Cash Flow


The Cash Flow page allows you to view your cash flow graphically over the course of a chosen time frame. The Green bar is symbolic of cash coming into the account while the red bar is symbolic of cash expenses out of the account.

Net Worth


The Net Worth page allows you to view your Net Worth over a period of time in a graphical format. The value displayed on this graph reflects the totals in your current balance and your current Net Worth (as calculated by the items entered in Assets and Liabilities).




Alerts are used to notify you about changes, such as new transactions, new documents, and balance changes. There are 2 types of alerts.

  • Standard Alerts: These alerts are built into the system and provide a set of commonly used alerts. These alerts may be turned on or off, but cannot be deleted.
  • Custom Alerts: These are alerts that you create, typically if none of the standard alerts is what you are looking for.


Alerts can be delivered in a variety of ways, including email and text message (delivered using text email address).
You can pick and choose any combination of delivery mechanisms, it's completely up to you. For example, you may choose to receive email alerts for all transactions, but for transactions over $200, or ATM transactions, you may choose to receive text message alerts as well.

Transaction Alerts

Transaction Alerts notify you when new Transactions arrive in your Transaction history.
You can create Transaction Alerts based on any valid Transaction search.
For example, the following are valid Transaction Alert criteria: "over 100", "ATM over 50", "costco".

Document Alerts

Document Alerts notify you when new Documents arrive in your Document history. You can create Document Alerts based on any valid Document search. For example, the following are valid Document Alert criteria: "newsletter", "statement".



Documents provides a central and secure location for your financial documents and statements. If you are like many people these days, you download all your credit card and banks statements as PDFs, then you store these files away on your home computer in a special folder. Sounds good so far, but what happens if your machine crashes, do you have a backup of your documents. Also, is storing this information on your home computer really secure? And lastly, what if you need to access your statements when you are away from home?

By using the Documents area, you can now store your documents remotely and securely simple by uploading your statements.
In addition, for each document you can type in some specific notes to yourself (like big camera purchase), and these notes are then searchable. To add a new Document, click the add documents link.



Your personal Notebook helps you stay organized. If you need to jot down a note about a donation to charity, a charge dispute with your credit card company, or a billing question with your insurance ... then the Notebook is the place to do it. By adding entries (pages) to your notebook, you are creating a permanent, private, searchable area for your financial related notes.



The Profile allows you to manage your settings and options.



The messages page list all messages sent or received.
The messages page also has links to your inbox, outbox and to send a message to your financial institution.

Receiving and Replying to Messages

When you receive a message from your financial institution, the message will appear on the default "all" messages page and your inbox. To read a message, simply click on the Read Message icon in the actions column or the subject line of the message in the list. To reply to a message, click the Reply To icon in the Actions column.

Sending Messages

To send a message to your financial institution, simply click on the Send Message link. This will take you to a message composition page where you can enter a subject and message. Click send to send the message.

Transaction Messages

You may also send messages regarding specific transactions. Within an account's list of transactions, simply click the Ask about this Transaction icon in the Actions column. This will automatically take you to a message composition page with the details of the transaction in the Message area.

Other Actions

You can delete messages by clicking the Delete this Message icon in the actions column.
Under the options menu on the messages page, are options to Group messages by Month, and to toggle a Detail View of the list of messages.

Finding Messages

At the top of the messages page there is a search box. You can use this to search for messages. You can search by subject and dates. For example, to search for a transaction message, simply use the search phrase 'transaction'. To search for messages that happened last month, simply use the search phrase 'last month'. Search phrases can even be combined. For example, the search phrase 'fee last month', will automatically search for messages sent with a subject containing the word fee during last month.


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