Text and e-Mail Alerts

Notice to e-Alerts Users: If you receive text alerts please remember that if you change your phone service to a new provider, you will need to update your cell information. Also, if you change your e-mail address, you will need to update this in the “Alerts Addresses” section of the e-Alerts system in e-Banking.

It’s easy to stay on top of your finances with our free e-Alerts. This service allows you to receive electronic notices when different events take place on your account. For example, one notice helps you determine when you are approaching your credit limit, while another notifies you when your paycheck is automatically deposited into your account. You can receive these notices by text message and e-mail, and they can be customized as much as you like.

What are e-Alerts?

e-Alerts are notifications you receive when certain events happen on your account. You can customize your alert preferences as much as you like. For instance, you can choose to be alerted when your account balances go above or below a certain level, and even how many times a day to receive alerts. They also provide real time fraud protection on all card transactions and support sophisticated monitoring of accounts for Regulation D, debit and credit, and loans and mortgage transactions.

What types of e-Alerts can you receive?

Here are just a few of the types of notices you can receive:

  • Payroll & ACH Deposit Notice Notifies you when an automated deposit has been posted to your account.
  • CD Maturities Notice Notifies you when your CD is about to mature.
  • Low Balance Notice Notifies you when your balance is low or has reached a specified amount.
  • ACH/Checks Insufficient Funds Notifies you if you do not have enough in your account to clear ACH transactions or checks.
  • Transaction Limit Notifies you when there is transaction above a set limit on your Credit Card, Debit Card or ATM Card. You can choose the limit for each.
  • Withdrawal Notice Notifies you when withdrawals have been made via ATM or Automatic payments.
  • Loan Payment Notice Notifies you if a loan or credit card payment is overdue.
  • Privilege Pay Notice Notifies you when you’ve used your Privilege Pay Overdraft Protection service on your Checking account.
  • Insufficient Funds Notice Notifies you when a check/ACH Payment has been returned due to unavailable funds in your account.
  • Regulation D Notice Regulation D limits the number of preauthorized automatic, telephone, or internet transfers and withdrawals you may make each month from your savings and money market accounts. This notice will inform you of your remaining allowable automatic withdrawals or transfers that you have available (the limit is six per month).

How can you enroll?

If you are currently enrolled in e-Banking and have an e-mail address on file, you are eligible to enroll. Upon signing on to your e-Banking account, click on the e-Branch link. In the drop down menu, select e-Alerts and you will be redirected to the registration page. Once you complete registration (you can also register to receive text alerts to your mobile device), an activation code will be sent to your e-mail address. You will be able to temporarily proceed without activating your e-mail address, but will need to later go back and activate. From there, you can customize and enable your e-Alerts to your specification.

Sign up for as many as you’d like! You’ll never wonder what’s happening with your account again. To sign on to your e-Banking account, click here.

For more information, please click here to send an e-mail or call 860.513.5000 (local) or 1.800.526.6933 (nationwide).

Please note: This is a completely free service. However, when you activate text alerts there will be a message that states, “Text message rates may apply.” This would depend on your cell phone plan with your wireless carrier.