Technology Upgrades - July 5, 2016

This July, the credit union will launch the greatest technological upgrade in its history. We are changing everything from how your transactions are processed internally by us, to how you complete your transactions.

This means that everything from our internal core processing system to our e-Banking, e-Pay, e-Deposits, Voiceline and mobile app will change. This upgrade will streamline our services and information into one large well-integrated system that will allow us to do everything we have always done even quicker!

Upgrades to all our electronic services will be taking place over the 4th of July weekend. Our branches, e-Banking, Mobile App, Voiceline, e-Pay and other e-Services will not be accessible from 3:00 p.m. on Friday, July 1 through the morning of Tuesday, July 5. Access to debit and credit cards will not be impacted during this outage. 

e-Banking The e-Banking service will be completely transformed. You will be able to conduct all your transactions on a new, streamlined platform.

e-Pay The e-Pay service will undergo a significant change. The upgraded service will be easier to use. Setting up e-Bills and automatic payments will be easier than ever.

Check Deposits Depositing checks by scanner, on your mobile device, or at certain Nutmeg ATMs will be easier than ever. The image will show up faster in your account so you can stay organized.

Branch Transactions You can expect to have a fast and efficient experience in the branches for all your transactions, card assistance and managing loans.

Mobile Banking The Mobile App for Apple and Android devices will be upgraded to have a new look and improved functionality.

Voiceline Banking by phone will be faster and easier than ever to conduct transactions day or night.

Other Electronic Services All the other electronic services (e-Statements, Credit Card Access, Direct Deposit and more) will continue to be easy to access right through e-Banking.

Please check our website for any further updates as the upgrade date approaches. 

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