General Questions
- Click the CHAT NOW button to connect with a live agent! Available Monday - Friday 9am - 5pm
Locked out of Online Banking
- Use our NEW self-service unlock feature located on your Online Banking Log In Screen
Remember this Computer/Device for Online & Mobile Banking
- For your convenience, selecting the YES option allows Nutmeg State Financial Credit Union to remember the computer/browser you use most frequently so that you do not have to confirm a security pass-code the next time you sign on to the same computer/device.
- To disable this feature please clear all history, cache & cookies on the enabled computer/device.
Debit or Credit Card Inquiries
- Need to Activate? Call 877-205-1203 to activate your new debit card.
- Lost or Stolen? Call 833-933-1681 to report your card lost or stolen ATM Card, Debit Card or Credit Card.
- Blocked? Call 800-526-6933 to find out why your ATM Card, Debit Card or Credit Card was blocked
- Reset Pin? Call 877.265.9594 to reset your PIN. Please note, you must call from the phone number listed on your account to use this feature.
General E-mails
- Click here to send a General e-Mail.
- Click here for questions about your ATM/Debit Card.
- Click here for questions about your Credit Card.
- Click here to request an Address Change.
- Click here for more information about e-Pay
- Click here for more information about IRAs/Certificates
Mortgage E-mails
- Click here to request more information on Mortgage Loans.
- Click here to request more information on Home Equity Loans.
e-Banking & Mobile Banking E-mails
- Click here to report an outage with the e-Banking, e-Pay or e-Statements site.
- Click here to report all other Web site Issues.
- Click here to report Mobile Banking issues.
Routing & Transit Number
- 211977362
Phone Number & Sites
Contact Center Chat Now Hours:
Monday – Friday: 9 a.m. – 5 p.m.
Contact Center Phone Number & Hours:
(860) 513-5000 (Local Calls)
1-800-526-6933 (Nationwide)
Monday – Friday: 8 a.m. – 6 p.m.
Saturday: 9 a.m. – 1 p.m.
(860) 513-5000, Option 3
(860) 513-5030 (Main)
(860) 513-5031 (Loan)
(860) 513-5050 (Local Calls)
1-800-424-6466