Contact Center 

(860) 513-5000 (Local Calls)
1-800-526-6933 (Nationwide)

Contact Center Hours:

Monday – Friday: 8 a.m. – 6 p.m. 
Saturday: 9 a.m. – 1 p.m.

Loan Department 

(860) 513-5000, Option 2

Fax 

(860) 513-5030 (Main)

(860) 513-5031 (Loan)

Voiceline 

(860) 513-5050 (Local Calls)

1-800-424-6466

e-Banking  Routing & Transit Number 

211977362

Lost or Stolen Credit or Debit Card

  • Call 866.596.3062 to report your card lost or stolen ATM or Debit Card
  • Call 800.234.5354 to report your card lost or stolen VISA Credit Card.

Blocked Credit or Debit Card

  • Call 866.596.3062 to find out why your ATM or Debit Card was blocked
  • Call 800.234.5354 to find out why your VISA Credit Card was blocked.

General E-mails

  • Click here to send a General e-Mail.
  • Click here for questions about your ATM/Debit Card.
  • Click here for questions about your VISA® Card.
  • Click here to request an Address Change.
  • Click here for more information about e-Pay
  • Click here for more information about IRAs/Certificates

Mortgage E-mails

  • Click here to request more information on Mortgage Loans.
  • Click here to request more information on Home Equity Loans.

PC Banking/Web site E-mails

  • Click here if you are having trouble logging on to e-Banking because of a password problem or received a message stating “that you have exceeded the maximum allowed PIN violations”.
  • Click here to report an outage with the e-Banking, e-Pay or e-Statements site.
  • Click here to report all other Web site Issues.

Mobile Banking E-mails

  • Click here to report Mobile Banking issues.

Reset ATM or Debit Card PIN

  • Call 866.985.2273 to reset your PIN.