In 2015, we changed from a federal charter to a state charter, introduced new products like EMV and Apple Pay to make it safer and easier for you to bank with us, and began preparing for one of the biggest undertakings the credit union will ever go through – a major upgrade to our internal and member facing technologies. As we enter 2016, our focus is on technology and making it easy for you to transact business with us regardless of which delivery channel you choose (a branch, e-banking, e-pay, mobile banking, etc.). In the beginning of the year, we will launch our new Web site. The new site will make it easier for you to navigate through our pages and find the information you need whether from a computer or any mobile device.
More and more, you hear about credit and debit card fraud in the news. There has been a lot of card fraud in the greater Connecticut area recently. I’d like to take the time to remind everyone of all the ways you can help keep yourself protected.
With the holidays right around the corner, it’s time to start thinking about shopping. This time of year can be stressful as we strive to meet our financial obligations and still have a great holiday season. With that in mind, here are some stress-free ways to navigate this holiday season without getting into a ton of debt.
One of my top priorities is to always make sure we are keeping you informed of changes and improvements we are making for you. I’m pleased to announce that next year will bring one of our most significant technological transformations in the credit union’s history! Next summer, we will convert our core processing systems to a new platform that will allow us to deliver a superior member experience with us while doing your banking.
As technology continues to evolve, our goal is to ensure you are able to transact and interact with us at your convenience. We understand the need for instant banking access and that’s why we are investing significantly in the latest technologies. Statistics show that over 61% of Internet users and 35% of cell phone users utilize their personal devices for banking. This is why we continue to add more electronic services that are available to all members 24/7, through our web site and mobile app.