Meet the Senior Management
John is the President and CEO of Nutmeg State Financial Credit Union. With over 20 years in the financial services industry (11 in credit unions), he brings a versatile combination of sales, service and operations management experience. He possesses a strong desire to help members achieve their financial goals and is committed to improving the communities Nutmeg serves. With a strong sense of business strategy, John consistently motivates change through teambuilding and the implementation of new products and services.
John brings a unique philosophy to Nutmeg. He frequently strives to make the credit union more appealing by understanding the many financial needs of the membership. His vision is to become an industry leader through technology innovations, making it easier for anyone to transact regardless of delivery channel. Through this member-centric philosophy, John’s goal is ultimately to position Nutmeg as the best provider of financial services in all of Connecticut. In addition to his work at the credit union, John benefits the community by serving on many volunteer boards throughout the state. He earned a Master of Business Administration from Western New England College (Springfield, MA) and a Bachelor of Science in Business Management from the State University of New York at Plattsburgh (Plattsburgh, NY).
Craig joined Nutmeg’s Senior Management Team in January of 2020. He was brought on to lead and align the Finance and Accounting operations to support the success of the Nutmeg 2.0 strategy. He directs the process of ensuring that appropriate internal controls are in place to measure the performance of Nutmeg’s products and services. In addition, he is responsible for monitoring economic data and trends to provide business insights as well as timely and accurate internal and external reporting. With over 20 years of finance and accounting experience, Craig has a demonstrated history of managing for results, process improvement and efficiency. He joined Nutmeg after a thirteen year tenure at Fiserv (Fortune 500) where he led many organizations through successful phases of merger, restructuring and growth. Craig earned a Bachelor of Science in Accounting from Stonehill College in North Easton, MA.
Faiyaz leads efforts to translate strategic objectives and priorities into optimized operations aligned to the institution’s strategy. He safeguards and steward’s operational consumption and allocation of capital (human, technological, financial, physical, etc.) to support and sustain optimal retail operations, consumer experience, community engagement, and value of membership. Faiyaz is at his best in the operations, strategy & innovation, transformation space and has had the privilege of successfully implementing these while in increasing degree of leadership roles and within financial institutions (banks & credit unions) of varying size. Faiyaz attended the University of Houston with a focus in Marketing, B2B/B2C Sales and Key Account Management. He currently resides in Orange County, CA with his wife and son.
John leads efforts to optimize Nutmeg’s systems and processes in alignment with its strategic vision. A veteran leader in the financial services industry, John thrives at the intersection of people, business, and technology. Before joining Nutmeg, John led the Customer Success team for a rapid growth company building cloud cybersecurity and compliance software. Previously, he ran the technology group for an investment management service provider to independent broker dealers and investment advisors. John holds a B.S. in Computer Science from Tufts University and an MBA from the University of Connecticut School of Business and lives in Glastonbury, CT with his wife and four children.