When you provide us with an e-mail address, you are providing another way for us to verify your account information, and to contact you other than by regular mail or the telephone. Unless given your permission, we will never market to you via e-mail.
At the present time, we don't offer e-mail alerts, but hope to in the future.
Additionally, when you sign up for e-Statements, an e-mail address is required so that we can notify you when your statement is ready.
Unfortunately we were not able to answer member questions directly because the poll was anonymous, and no phone numbers or e-mail addresses were provided. We created this FAQ in response to that poll. To use the FAQ, simply click the plus sign next to the category to expand the list and browse the FAQs. Or, click on the category link to view all questions and answers in that category.
Can't find what you're looking for? Click here to request to have something added.
There are several different ways you can establish membership with the credit union. Please click here for details on how you can become a member.
If you are already a member and have moved out of state, you can continue to use your accounts.
We continually evaluate the possibility of expanding our branch network within Hartford, Middlesex and Tolland counties. We will continue to seek new opportunities for expansion in order to make it even more convenient for our members to bank with us.
Night drop deposits are processed each morning that the credit union is open. Please note that checks placed for deposit may not be available for immediate withdrawal. Please click here to view our Funds Availability Schedule.
We still do have slips available at our teller line. Please feel free to ask for one the next time you visit one of our branches.
We found there was a tremendous waste of paper was being caused by incomplete slips, slips being used to take notes, and members taking extra slips home with them. Therefore, in an effort to conserve paper and for the credit union to “go green”, the decision was made to remove these slips from the check counters in all of our lobbies.
Mail is processed and credited to your account on the day that we receive it from the Post Office. Please note that checks mailed for deposit may not be available for immediate withdrawal. Please click here to view our Funds Availability Schedule.