As we close the first half of the year, I want to take some time to not only recap our successes but to also say thank you! Thank you for banking with us, thank you for believing in us and supporting us, and thank you for continuing to refer your friends and family to us. We are grateful for the opportunity to work with you and will continue to look for ways to improve your banking experience.
We’re always evaluating how we can better serve you. We are all about accessibility so whether you’re banking in a branch, over the phone, online or via our mobile app, our goal is to make it easy for you to do business with us. We’ve made many behind the scenes adjustments and upgrades, as well as ones that are directly visible to you, such as our e-Banking upgrade. We are especially excited about this upgrade because you now have the ability to reset your password at any time if you become locked out, and the ability to reset or unlock security questions by requesting a by-pass code 24/7 instead of having to contact us by phone. For more information about this upgrade, please click here.
We also added a loan sales center to make it easier for you to borrow from us. And the best part is, you never need to leave your house! You can do everything online, including signing the paperwork. We’ve even found ways to save you time when you visit a branch for a loan. Visit our Virtual Branch in either the New Britain or East Windsor locations to talk to a live representative from our loan sales center. This provides you an alternative to waiting for someone in the branch.
Coming soon, you will also see an upgraded mobile app, where your e-Deposits are processed in real time. So as soon as you electronically deposit your check, you will have accessibility to the funds. Upgrading our technology so that you can transact and interact anytime and anyplace through multiple delivery channels is very important to us.
I say it over an over again, but service is and will always be a top priority. We are committed to building strong relationships, which is why we developed our First Choice Checking account that offers 4.99% APY on checking balances up to $10,000 when terms of the account are met. The intent of this account is to build stronger relationships with you. We want to be the first place you think of for all your financial needs, and now even your insurance needs. We recently introduced a fully functional insurance agency, Nutmeg State Insurance Benefits, which makes shopping for insurance easier than ever. You can get quotes for everything from auto, home, life, accident, pet, legal and much more. Click here to visit our Web site and learn more about both of these new services.
We are always striving to provide you with the best value and service with complete confidence. We’re progressive and will always look to stay ahead of trends in order to bring you an exceptional banking experience. We continue to make substantial progress in transforming Nutmeg into the premier financial institution in Connecticut.
We measure our success by how well we are able to meet your needs, and our plan is to continue to make a beneficial impact on your financial life.
Thank you for your continued support!
President and CEO