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Loan Administration Specialist
Nutmeg State Federal Credit Union has an outstanding opportunity for a Loan Administration Specialist. This position conducts various lending administrative and production functions for the Indirect, Real Estate, Small Business and Consumer Lending departments. The Loan Administration Specialist also ensures compliance and adherence to company policies and procedures. This position is responsible for conducting quality control of incoming indirect loan packages and conduct various administrative functions, including but not limited to, entering applications, ordering appraisals, updating files in process, recording deeds, Home Mortgage Disclosure Act (HMDA) reporting, conducting maintenance on existing loans, facilitating loan closings and communicating with members. The Loan Administration Specialist is required to actively seek opportunities to increase loan volume and consistently support the lending department in an effort to meet or exceed established loan production goals.
Knowledge and understanding of lending fundamentals, products and procedures, and loan servicing. Ability to interact with Credit Union members and offer superior member service. Strong organizational skills with the demonstrated ability to meet strict deadlines. Excellent interpersonal skills to effectively communicate with members, outside contacts, Lending team, and Credit Union management. Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving. Ability to research and compile information for the purpose of recommending alternatives to processes to effectively complete job functions. Ability to present a professional image when dealing with members, co-workers, management and outside contacts. Ability to use manual and automated office equipment with business efficiency.
The Branch Manager is responsible for the overall daily operations and productivity of the branch functions; ensures activities run smoothly and efficiently; promotes the image of Nutmeg in a professional and positive manner; provides supervision, guidance, coaching, recognition, motivation and training to branch personnel; participates in marketing campaigns and product launches; attains sales, quality control and member service goals.
Incumbent must possess excellent leadership, interpersonal and communication skills. They will be able to demonstrate the ability to positively influence others, inspire their team, and resolve complex operational and service related issues.
Bachelor’s Degree preferred or equivalent work experience; 3 – 5 years of experience in management role in a sales/retail or banking environment; Strong analytical skills necessary to evaluate credit request; Proficiency in Microsoft Office Applications; Thorough knowledge of human resources issues, including management and progressive discipline; Thorough knowledge of regulatory, policy and compliance issues; Fluency in Spanish is a plus.
Member Service Specialist (PT)
The Member Services Specialist is responsible for performing a broad variety of member services such as opening and closing new and existing accounts, renewing certificate accounts, cross-selling consumer loans and assisting members with bookkeeping and checking account problems. Performs all platform teller functions which includes; cash deposits and withdrawals, check deposits and withdrawals, money order sales, travelers checks, cashier’s check sales, and record night/mail deposits.
Previous experience handling heavy cash transactions or a teller in a retail/sales environment. Prior experience in a financial/banking institution preferred. Ability to work well independently, as well as in a team-oriented environment. Candidates must also possess a positive attitude; excellent communication and sales skills; have the availability to travel to any branch location and/or work extended hours, as needed; the aptitude to manage multiple tasks simultaneously; a high degree of accuracy and flexibility; and the ability to perform tasks with limited supervision. Locations include Cromwell and Newington.
NSFCU is an Equal Opportunity Employer
If you would like to join our team, click here to email your resume and salary requirements.
Due to the volume of interest we receive for each position, we regret that we are not able to respond to every inquiry. A representative from our Human Resources team will contact candidates via email whose experience and qualifications most closely match the requirements of the position.