The Branch Manager is responsible for the overall daily operations and productivity of the branch functions; ensures activities run smoothly and efficiently; promotes the image of Nutmeg in a professional and positive manner; provides supervision, guidance, coaching, recognition, motivation and training to branch personnel; participates in marketing campaigns and product launches; attains sales, quality control and member service goals.
Incumbent must possess excellent leadership, interpersonal and communication skills. They will be able to demonstrate the ability to positively influence others, inspire their team, and resolve complex operational and service related issues.
Bachelor’s Degree preferred or equivalent work experience; 3 – 5 years of experience in management role in a sales/retail or banking environment; Strong analytical skills necessary to evaluate credit request; Proficiency in Microsoft Office Applications; Thorough knowledge of human resources issues, including management and progressive discipline; Thorough knowledge of regulatory, policy and compliance issues; Fluency in Spanish is a plus.
Member Service Specialist (Part Time)
The Member Services Specialist acts as front-line contact with members, providing information concerning their various accounts, recognizes sales opportunities and effectively cross-sells products/services to build member relationships.Desired Skills and Experience
Requirements include a minimum of 2 years experience in financial services; a positive attitude; excellent communication and sales skills; the availability to travel to any branch location and/or work extended hours, as needed; the aptitude to manage multiple tasks simultaneously; a high degree of accuracy and flexibility; and the ability to perform tasks with limited supervision. Locations include traditional branches, in-store branch locations and our Contact Center.
NSFCU is an Equal Opportunity Employer
If you would like to join our team, click here to email your resume and salary requirements.
Due to the volume of interest we receive for each position, we regret that we are not able to respond to every inquiry. A representative from our Human Resources team will contact candidates via email whose experience and qualifications most closely match the requirements of the position.