JOIN THE TEAM!
The Branch Manager is responsible for the overall daily operations and productivity of the branch functions; ensures activities run smoothly and efficiently; promotes the image of Nutmeg in a professional and positive manner; provides supervision, guidance, coaching, recognition, motivation and training to branch personnel; participates in marketing campaigns and product launches; attains sales, quality control and member service goals.
Incumbent must possess excellent leadership, interpersonal and communication skills. They will be able to demonstrate the ability to positively influence others, inspire their team, and resolve complex operational and service related issues.
Bachelor’s Degree preferred or equivalent work experience; 3 – 5 years of experience in management role in a sales/retail or banking environment; Strong analytical skills necessary to evaluate credit request; Proficiency in Microsoft Office Applications; Thorough knowledge of human resources issues, including management and progressive discipline; Thorough knowledge of regulatory, policy and compliance issues; Fluency in Spanish is a plus.
Member Service Specialist (PT)
The Member Services Specialist is responsible for performing a broad variety of member services such as opening and closing new and existing accounts, renewing certificate accounts, cross-selling consumer loans and assisting members with bookkeeping and checking account problems. Performs all platform teller functions which includes; cash deposits and withdrawals, check deposits and withdrawals, money order sales, travelers checks, cashier’s check sales, and record night/mail deposits.
Previous experience handling heavy cash transactions or a teller in a retail/sales environment. Prior experience in a financial/banking institution preferred. Ability to work well independently, as well as in a team-oriented environment. Candidates must also possess a positive attitude; excellent communication and sales skills; have the availability to travel to any branch location and/or work extended hours, as needed; the aptitude to manage multiple tasks simultaneously; a high degree of accuracy and flexibility; and the ability to perform tasks with limited supervision. Locations include Cromwell and Newington.
Member Experience Specialist
The Member Experience Specialist is responsible for answering incoming member and/or non-member calls in a professional, courteous, and efficient manner while providing excellent member service. The Member Experience Specialist will serve as an information resource to members and non-members and possesses a thorough knowledge of products, service, policies and procedures and handles all inquiries effectively.
Requirements include a minimum of 1 year experience in financial services or call center; a positive attitude; organized and a strong ability to trouble-shoot problems. The ability to manage multiple tasks simultaneously with a high degree of accuracy and flexibility is required. Ability to use manual and automated office equipment with business efficiency. Ability to effectively communicate (written and oral) with other employees and outside entities. Intellectual ability to learn all tasks related to reaching maximum proficiency in this position
NSFCU is an Equal Opportunity Employer
If you would like to join our team, click here to email your resume and salary requirements.
Due to the volume of interest we receive for each position, we regret that we are not able to respond to every inquiry. A representative from our Human Resources team will contact candidates via email whose experience and qualifications most closely match the requirements of the position.